Privacy Policy

Essence Care Solutions LLC

Effective Date: August 13, 2025

At Essence Care Solutions LLC, protecting your privacy and the confidentiality of your personal and health information is our top priority. We are certified by the Ohio Department of Health and adhere to all applicable federal and state regulations regarding the use and disclosure of personal and health information.

1. Data Controller

Essence Care Solutions LLC is the data controller responsible for the collection, use, and protection of your personal information. Our security measures include:

Secure medical record systems

Data encryption

Access controls and authentication

Regular audits and risk assessments

2. Information We Collect

We collect the following types of data to provide quality care and services:

Personal Information:

Name, address, phone number, email, emergency contact information, and other identifiers.

Protected Health Information (PHI):

Health status, care plans, medical history, diagnoses, medications, and any other health-related data required to deliver our services.

Website Usage Information:

Non-identifiable information, such as IP address, browser type, referring pages, and general site interaction data, is collected via cookies and analytics tools.

3. Purpose of Collecting Information

We use the information we collect for the following purposes:

To provide, coordinate, and manage healthcare and supportive services

To communicate with you and/or your authorized representatives

To comply with legal, regulatory, or contractual obligations

For billing, claims, and administrative operations

For quality assurance and service improvement

With your consent, for purposes not otherwise covered in this policy

We do not use or disclose your PHI for marketing purposes and do not sell your data under any circumstances.

4. Data Protection and Security

We implement administrative, technical, and physical safeguards to protect your personal and health information from unauthorized access, disclosure, alteration, or destruction.

5. Your Rights

You have the right to:

Access your personal and health information

Request corrections to your information

Receive a copy of our privacy practices

Restrict certain uses and disclosures, where applicable

6. Contact Information

For questions, concerns, or to exercise your privacy rights, please contact:

Essence Care Solutions LLC
824 East Broad St, Unit A‑Up
Elyria, OH 44035
Phone: 440-448-6005 | Cell: 440-309-3647
Email: admin@essencecaresolutions.org